Frequently Asked Questions
Who are the Premade Canva Templates made for?
All of our premade Canva templates are made with the needs of small business owners in mind. Our designs are suitable for both product and service-based businesses. They are also perfect for personal branding and/or MLM business owners.
What social media platforms are they made for?
All of our social media ads & graphics are made to be used for any online social media platform where you can upload photos. Some of our designs are specifically sized for a particular use and when that’s the case, you’ll find it listed very early in the product description.
How do I edit and use these premade Canva templates?
We have several videos and screen shots on our Canva Template Tutorial page that explain how to use our designs. If you have any specific questions after looking those over, please feel free to use the contact form to ask our friendly support team!
Why do some designs say “Canva Pro account suggested”?
While a Canva Pro account is not required to use any of our designs, the upgraded version of Canva comes with additional stock photos and the ability to save a design with a transparent background, to name a few. Some of our designs may use one or more pro stock images. In that case, if you do not have a pro account, they would simply need to be switched out with a free photo or one of your own during the editing process.
What does “buy once, download forever” mean?
All of our designs are buy once, download forever. That means for any design or template you purchase now, you’ll have access to download new and/or updated versions of the same product forever.
I love the designs but do not want to DIY. Will you brand them for me?
Yes, we can edit and brand your Canva template selections for an additional fee. Please use the contact form available here on our website to request a quote for this service.
Why do you suggest making a copy in Canva before editing any of the designs or templates?
Making a copy of your design or template in your Canva design panel before you begin editing will ensure that you always have a fresh copy to work from. For best results, make a fresh copy each time you begin a new design.
How can I contact support?
If you have any questions or concerns before or after placing your order, please contact us and we’ll be happy to help! All replies are responded to in a timely manner.
Who do you recommend for small business website hosting?
Our sister site, Wild Root Web, provides advanced, basic, and fully managed small business website hosting and we highly recommend their services. You may host elsewhere and choose to purchase a M2M WordPress Design- though no discounts will be given for not utilizing any period of free hosting service that may be included in your design package choice.
Do I need to have a membership to use these templates?
No! Being a member of our Premade Canva Template Membership Club comes with many benefits, but is not required in order to purchase or use any individual design or template pack.
What type of license am I purchasing for these designs? How can I use them?
You may use your premade Canva templates to create an end product that you give away or sell to your clients or customers. You may not make other templates for editing or resell using our designs.
Have a question that isn’t addressed here?
Feel free to contact us using the form provided on our site, direct email to hello (at) indigoinkcreative.com, or send us a message on Facebook. Indigo Ink Creative is a division of Wild Root Web and has been providing solutions for small businesses and their owners since 2006.